Rome, December 23, 2025 – A new public reception and support center, the ‘Stazione di Posta’ in Via Sapri 14/a, was officially opened today in Rome’s 1st Municipality. This initiative aims to provide comprehensive assistance for homeless individuals and those experiencing severe social exclusion.
Inauguration by City Officials
The inauguration ceremony was attended by Rome’s Mayor, Roberto Gualtieri, and the Councillor for Social Policies and Health, Barbara Funari. The facility is a collaborative effort by Nonna Roma, Arci Roma, and Intersos, operating within the framework of the ‘Residenza e Tetto 9’ and ‘A Casa con Cura 1’ projects. These projects are promoted by Roma Capitale – Department of Social Policies and Health, utilizing resources from the National Recovery and Resilience Plan (PNRR).
Pilot Phase Success
Even during its pilot phase, the ‘Stazione di Posta’ has already supported approximately 90 individuals facing housing emergencies and social fragility. These individuals, both Italian and foreign, presented complex needs, including assistance with employment and training, access to the Inclusion Allowance, fictitious residency, support for victims of domestic violence, asylum and citizenship applications, educational and parental support, and disability procedures.
Services Offered at the ‘Stazione di Posta’
The ‘Stazione di Posta’ in Via Sapri operates from Monday to Friday, 9:00 AM to 6:00 PM, offering a range of essential integrated services:
- Space for heating and consuming meals
- Mail and email services
- Guidance and case management
- Support for residency applications
- Legal consultation
- Employment orientation
- Cultural mediation
- Luggage storage
- Laundry facilities
- Showers
Access to these services is available through referrals from Social Services and the Social Operations Room (S.O.S.), as well as direct access.
Protected Discharge Project
Within the same facility, a protected discharge project is also being implemented. This project is designed for homeless individuals who, following hospital stays or health fragilities, require a protected environment to continue therapeutic paths.
A Structural Approach to Marginalization
The opening of the ‘Stazione di Posta’ reflects a strategic vision that acknowledges severe marginalization as a structural condition, not merely a temporary emergency. It emphasizes stable presence, rights, and continuous support as crucial tools to combat social exclusion.
Alberto Campailla, President of Nonna Roma, stated, “The inauguration of the ‘Stazione di Posta’ in Via Sapri represents a clear political choice: severe marginalization is not an emergency, but a structural condition that must be addressed with public and stable responses. This space is created to guarantee rights, dignity, and concrete opportunities, through daily presence, listening, and accompaniment. Nonna Roma brings to this project a practice based on proximity, continuity, and collective responsibility, rejecting charitable approaches and episodic interventions.”
The Network of ‘Stazioni di Posta’
Sara Grimaldi, Head of Reception for Arci Roma, explained, “The city needs to move beyond an emergency-driven logic in systematizing reception policies. The network of ‘Stazioni di Posta’, with its articulated offer of low-threshold services, can be the starting point for creating stable forms of care and access to rights for vulnerable people.”
Marcello Rossoni, Mission Italy Manager for Intersos, added, “The opening of the ‘Stazione di Posta’ in Via Sapri is an important result, stemming from the collaborative work of organizations sharing a common vision: to combat marginalization by providing a wide range of low-threshold services to the most vulnerable through broad, structural, integrated, and continuous interventions. We at Intersos are proud to contribute to this response alongside the Municipality of Rome, Nonna Roma, and Arci Roma, because we believe that only through solid alliances rooted in the territories can we offer solidarity to the most vulnerable and ensure effective, timely, and respectful responses to people’s dignity.”
Source: roma.corriere.it
